Legal Information & Policies
Below you will find a list of our policies that govern your use of all TiVaHost products and services. If you have any questions about the policies found here, please feel free to Contact Us.
| Acceptable Use Policy Our Acceptable Use Policy governs your use of TiVaHost's products and services, and contains information on what is acceptable or not while using our services. |
| Account Transfer Terms of Service We provide free account transfer services to customers who want to switch their website hosting from their current provider to TiVaHost. |
| Privacy Policy Our Privacy Policy governs the manner in which TiVaHost collects, uses, maintains and discloses information collected from users. |
| Refund Policy TiVaHost believes the satisfaction of our customers is a top priority. Our refund policy contains information on the process for requesting a refund. |
| Service Level Agreement We strive to provide a reliable service to our users. Our Service Level Agreement contains information on what you can expect from TiVaHost. |
| Terms of Service The Terms of Service governs the use of TiVaHost's hosting platform, e-mail services, and any other services provided to the Customer by TiVaHost, and the conditions under which such service is provided. |
We Are Proud to Have Happy Customers in the Following Countries
"I was approached by a TiVaHost representative who outlined what TiVaHost offers, and the guarantees of service. Since I joined TiVaHost I have been extremely satisfied with every aspect of their service. Every single issue I've had has been dealt with in a timely fashion and to my complete satisfaction. I have consistently recommended TiVaHost to all my acquaintances who have expressed a need/desire to use this type of service. In this day and age of corporate machinations, it is refreshing to have very personal service suited to my needs."
— Don Henwood, Publisher, ONLE Oracle Community Newspaper (Levack, Canada)
— Don Henwood, Publisher, ONLE Oracle Community Newspaper (Levack, Canada)
To view more testimonials, please visit our Customer Testimonial page.
At TiVaHost, if you're not happy, we're not happy.
Your website will be available at least 99.9% of the time.
If you are not fully satisfied, we'll refund your money.*
Friendly tech support staff are available 24 hours a day.